Salary:    80 to $90,000      Location:  Philadelphia, Pa. suburbs

Manager’s note

The job description, specifically, under qualifications and experience, truly outlines the knowledge base we’re looking for. It seems many of those responding are network engineers with general knowledge trying to make a leap into a senior position, ignoring the senior level requirements we’re looking for.

With that said, the emphases should be on a strong working knowledge of large Local & Wide Area Network (LAN/WAN) and wireless network (WLAN) design, hands on ability to configure, install, and troubleshoot Nortel routers and switches, knowledgeable on Nortel Meridian PBX and/or Succession Call Server Technology, including Voice over IP (VoIP) to the desktop, and preferably knowledgeable on network and internet security applications and tools (Ex: Check Point Firewall, BlueCoat ProxySG, Websense).

While Nortel is the voice/data manufacturer of choice for the company, from a data perspective most engineers will be certified on Cisco equipment. That’s still OK, a strong engineer should be able to adapt easily to another vendors products, as all manufacturers follow the same basic standards.

Assist in technical research, development and support efforts for the company enterprise class technology infrastructure.  Identify and coordinate activities relating to the selection, acquisition and implementation of new infrastructure technologies and systems.  Provide 3rd level, 24x7 problem resolution support for the network infrastructure, and Customer Support personnel.

Essential Accountabilities:

1.     Perform and manage the selection, installation, and integration of company infrastructure components, and develop or recommend the appropriate documentation, operational procedures and training activities.

2.     Perform research and proposal development, including technical and cost justification preparation and technical analysis for server infrastructure solutions.

3.     Evaluate purchase and maintenance agreements for infrastructure components, and coordinate services under these agreements.

4.     Provide problem identification and resolution support for the company infrastructure.

5.     Support the Director of Technology and your manager in the development, technical support and maintenance of the infrastructure.

6.     Define technical requirements associated with cabling in support of the  infrastructure.

7.     Provide on-call support for the infrastructure and enterprise systems.

8.     Assist in the evaluation of new infrastructure products and technologies and stay current with infrastructure technology trends.

9.     Assist the company Information Services Applications Department and application vendors in defining optimal application hardware, installation, integration and support configurations, and assist with installation and support.

10. Perform infrastructure recovery as needed, and assist company applications staff and application vendors with application recovery.

11. Interface with vendors on issues pertaining to infrastructure hardware and software.

12. Assist with recommending or coordinating training associated with new technologies for the user community.

13. Additional duties as assigned.                      .

Education:     Bachelor of Science degree or above in appropriate area, or certified equivalent experience.  Strong interpersonal and excellent communication skills (written and verbal) required.

Experience:    A minimum of ten (10) years experience in network engineering and troubleshooting, with a minimum of ten (10) years in-depth experience in the design, implementation, and support of voice and data networks.  A minimum of five (5) years experience in project management, and working knowledge of the following:

·        SONET/Dark Fiber WAN Connectivity

·        LAN/WAN Communications

·        Routers, Switches & Hubs

·        TCP/IP, DNS, & DHCP

·        WLAN Technology

·        VPN/SSL Remote Access

·        Nortel Meridian/Succession PBX  Switches

·        Voice over IP (VoIP) Technology

·        Voice Messaging Systems

·        Network Security Tools

·        SNMP-based Management & Monitoring Utilities

Experience with Nortel data and voice infrastructure equipment preferred.  Experience with any of the following equipment a plus: Check Point Firewall NGX, Nokia IPSO, Juniper SSL VPN, BlueCoat ProxySG, Websense, OmniPeek/WireShark, IBM ISS SiteProtector, Polycom RMX2000, Polycom VSX8000,  HP GbE2 Switches,  Motorola Wireless LAN Switches, Lucent-Alcatel VitalQIP, and HP OpenView.